Guidance Office
Village School
Melissa Greiner, School Counselor
(609) 716-5200, ext. 6214
Problem-Solving
At Village, the students are taught to solve problems by remembering to "STEP". This acronym guides students through a series of prompts that helps them resolve conflicts. The steps are:
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Say the problem. Tell the problem in a friendly way by using the prompts "I feel ____ because ____" to tell the facts. Use friendly words, facial expressions, and tone.
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Think of solutions. Brainstorm three different ways to solve the problem.
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Explore the consequences. For each solution that was brainstormed, think "what would happen if..." Come up with positive and negative consequences for each solution.
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Pick the best solution. The "best" solution is one that shows PACK behavior - one that is peaceful, accountable (responsible), conscientious (thoughtful), and kind.
Download a copy of the steps here: STEP Mini-Poster